Privacy Policy

Contact: events@purepkl.com

PurePKL (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (www.purepkl.com) and our services.

1. Information We Collect

When you interact with our website or register for events, we may collect:

Identity details: name, date of birth (if required for eligibility).
Contact details: email address, phone number, postal address.
Booking information: event tickets purchased, payment details (processed securely via Stripe).
Technical data: IP address, browser type, device information.
Communications: correspondence with us by email or online forms.

2. How We Use Your Information

We use your data to:

Process bookings, payments, and event registrations.
Send confirmations, updates, and essential information about your booking.
Respond to enquiries sent to events@purepkl.com.
Improve our website, events, and customer experience.
Send marketing communications if you have opted in (you can unsubscribe at any time).

3. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Contractual necessity: to deliver the services you book.
Legal obligation: to comply with UK law (e.g., financial records).
Legitimate interests: running and improving our events and website.
Consent: for marketing emails and optional services.

4. Sharing Your Information

We do not sell your personal data. We may share it with:

Service providers (e.g. Stripe for secure payments, Wix for website hosting).
Regulators or authorities if required by law.

5. Data Retention

We retain your personal data only as long as necessary:

Booking and payment records: up to 7 years (legal requirement).
Marketing preferences: until you unsubscribe or withdraw consent.
General enquiries: up to 12 months after resolution.

6. Your Rights

Under UK GDPR you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Restrict or object to processing.
Withdraw consent for marketing.
Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, contact us at events@purepkl.com.

7. Security

We take appropriate technical and organisational measures to protect your data. Payment details are handled securely by Stripe; we do not store full card details.

8. Cookies

Our website may use cookies to improve performance and user experience. You can manage or disable cookies through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted at www.purepkl.com/privacy.